Privacy Policy

1. Information We Collect

We may collect personal information you voluntarily provide through website forms, phone calls, text messages, email, or other direct communication. This may include your name, phone number, email address, service details, and any information you submit in connection with an inquiry or request.

2. How We Use Information

We use the information we collect to:

• respond to inquiries
• provide requested services
• send service-related communications
• send appointment reminders or follow-up messages
• support lead handling and customer communication
• send non-marketing SMS messages related to inquiry follow-up, scheduling, appointment reminders, and service-related follow-up only where consent has been provided

3. SMS Communications

If you choose to receive SMS communications from TwinFlow Automation, operated by Shop Nui LLC, you may receive non-marketing SMS messages related to inquiry follow-up, scheduling, appointment reminders, and service-related follow-up. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.

4. Data Sharing

We do not sell your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing to subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, except aggregators and providers of the text messaging services.

5. Data Security and Retention

We use reasonable administrative and technical measures to help protect the information we collect. We retain information only as reasonably necessary for business, legal, compliance, or recordkeeping purposes.

6. Your Choices

You may request to update or remove your information where appropriate, subject to legal or operational requirements. To stop receiving SMS messages, reply STOP at any time.

7. SMS Opt-In Details

End users may opt in to receive SMS messages from TwinFlow Automation, operated by Shop Nui LLC, through the website contact form available at /contact.

The contact form includes an unchecked SMS consent checkbox. By selecting that checkbox, users agree to receive non-marketing SMS messages related to inquiry follow-up, scheduling, appointment reminders, and service-related follow-up.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Consent is optional and is not a condition of purchase.

8. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar tracking technologies to improve website functionality, understand visitor activity, and improve the user experience. These technologies may collect limited technical information such as browser type, device type, pages visited, and general website usage behavior. You can adjust your browser settings to manage or disable cookies if you choose.

Contact Information

Questions about this policy?

If you have questions about this Privacy Policy, you may contact: